|
C. Abr. Celsius.
See Celsius scale.
CAA.
Civil Aeronautics Authority.
CAB.
Civil Aeronautics Board. Absorbed into the DOT (Department of
Transportation) in 1985.
cab.
1. A taxi (qv). 2. The driver's compartment of a vehicle.
cabana.
Sp. 1. A hotel room which is a separate building, typically near the
beach or a pool. 2. A private changing room near a hotel beach or pool.
cabaret.
1. A type of entertainment performed in a club or restaurant, usually
small-scale featuring singing and/or comedy sketches. 2. A club or
restaurant offering such entertainment.
cabin.
1. The passenger compartment of an airplane. 2. A ship's stateroom. 3. A
rustic hotel room separate from the main building.
cabin attendant. 1.
A flight attendant (qv). 2. A cabin steward (qv).
cabin steward.
A ship's employee responsible for cleaning staterooms.
cable.
1. The heavy metal anchor chain on a ship. 2. Any thick rope used aboard
a ship. 3. A text message sent by wire. A telegram.
cable car.
1. A trolley operated by underground cables. 2. An aerial tramway.
cable length.
On ships, a distance of 600 feet (100 fathoms).
cablegram.
An overseas telegram, specifically one transmitted by undersea cables.
cabotage.
1. Trade between two points in a country, usually prohibited to carriers
of another nation. 2. The right to engage in such trade. See also
freedom rights.
cabriolet.
A one-seat, horse-drawn carriage.
cache.
1. A hiding place for supplies, as on a hiking trip, or any supplies so
hidden. 2. Supplies suspended in the air to prevent animals from getting
to them.
cachet.
Fr. adj. Possessed of charm, allure, or attraction. Enjoying a good
reputation.
caddy.
A person who carries a golfer's clubs.
cafe.
1. Fr. and Sp. Coffee. 2. A small restaurant serving coffee. Sometimes
with outdoor seating, as in "sidewalk cafe."
cafe au lait.
Fr. Coffee with milk.
cafe noir.
Fr. Black coffee.
CAI.
Computer-assisted instruction.
call brand.
Any brand of liquor that a customer must ask for by name in a
restaurant; as opposed to more generic, less expensive house brands (qv).
call sign.
A code identifying a ship's radio.
cambio.
Sp. Literally, "change." By extension, a currency exchange
bureau.
canal.
An artificial inland waterway originally built to connect one body of
water with another and allow commercial barge traffic. Now also used for
recreational purposes.
canal barge.
A vessel designed to carry freight on a canal, now often converted to
passenger use for leisure cruising.
cancel.
1. To void, as a reservation. 2. To indicate an item has been processed,
as a check.
cancellation
clause. In a contract, a provision which
allows for cancellation by one of the parties, usually upon payment of a
penalty.
cancellation
penalty. An amount deducted by a
supplier from a refund of prepaid funds when a reservation is cancelled.
canoe.
1. n. A slender oared vessel of Native American origin. 2. v. To travel
by or navigate a canoe.
canton.
An administrative district in Switzerland or France.
capacity
controlled. With limited space or
seating at a specific price.
capacity dumping.
The airline strategy of adding additional flights to a route in an
attempt to drive a competitor out of business or off the route.
capital.
The seat of government of a state, province, or country.
capitol.
1. A building housing and symbolizing a seat of government. 2. The
decorative portion surmounting a column.
caps.
See commission cap.
capstan.
A device used aboard ships for winding ropes used in lifting cargo and
other heavy weights.
capsule hotel.
A Japanese lodging featuring small, coffin-like sleeping compartments.
Often found near railway stations and usually accepting men only.
Pronounced "capseru hoteru" in Japanese.
captain.
1. The commanding officer on a ship. 2. The pilot of an airplane.
car class.
The specific size, style, and rental price of a rental car.
car ferry.
A ship transporting automobiles and passengers.
car for hire.
Brit. A rental car.
caravan.
1. Brit. A mobile home or van. 2. A group traveling together. Typically,
Arab merchants and their camels. 3. By extension, a convoy of vehicles
traveling together, especially military vehicles.
card mill.
Derogatory term for a travel agency that recruits outside salespeople
with the lure of instant travel benefits said to be obtainable with the
photo ID card the agency issues.
card-not-present
transaction. Payment with a credit card
when the customer and merchant are not in the same physical location,
such as by mail, fax, or through a web site.
carfare.
1. Money given, as to an employee, to cover the cost of local
transportation. 2. The fare charged on a municipal transportation
system.
cargo.
Freight carried by a ship or airplane.
cargo liner.
A ship which transports freight. See also freighter.
carhop.
A waiter or waitress at a drive-in restaurant, where people eat in their
cars.
Caribbean Basin
Initiative. A U.S. government program
established in 1983 to promote economic growth in the region through
lower tariffs.
carnet.
A customs document authorizing the transport of a car or other motor
vehicle from one country to another.
carnival.
1. U.S. A traveling show featuring rides, games of chance, and displays
of oddities. 2. A celebration preceding Lent, celebrated most
prominently in New Orleans and Rio de Janeiro. 3. By extension, any
large party-like outdoor celebration.
carousel.
1. A circular amusement park ride, typically with wooden horses which go
up and down. 2. A mechanized device at airports to which passenger
baggage is delivered and on which it is displayed while awaiting pickup.
carrier.
Any company which transports passengers or freight.
carrying
capacity. The maximum number of people a
destination can accommodate without endangering the ecology or the
supporting infrastructure.
carry-on.
A piece of luggage designed to be taken aboard an airplane and fit into
the space allotted for such luggage.
carry-on baggage
or luggage. Baggage which is carried
aboard an airplane by the passenger, as opposed to being checked and
carried in the hold.
cartographer.
A person who creates maps.
cartography.
The art and science of map-making.
CAS.
Abr. Computer-assisted selling.
casbah.
Traditionally, the old (or "native") quarter of a North
African city.
cash advance.
An amount given to an employee prior to a trip to cover anticipated cash
outlays.
cash bar.
An arrangement at a party where guests must pay for their drinks.
cash method.
An accounting system in which income and expenses are recorded at the
actual time received or disbursed. See also accrual method.
cash stipend.
An amount paid by some educational tour operators to tour organizers as
compensation for signing up passengers over and above those needed to
qualify for a free ticket for the organizer.
cashless cruising.
A system in which all purchases made on a cruise ship are signed for,
with the bill presented for payment, by cash or credit card, at the end
of the cruise.
casino.
A gambling establishment offering a variety of gaming choices.
castaway.
A person who has been shipwrecked.
casual courier.
A person serving as an air courier (qv) on a one-time basis.
category.
On a cruise ship, a class of cabin or fare level.
caveat emptor.
Lat. Literally, let the buyer beware.
cay.
A small island. A term used primarily in the Caribbean and pronounced
"key."
CBBG.
CRS. Cabin baggage.
CBI.
Abr. Computer-based instruction.
CBN.
CRS. Cabin (qv).
CCAR.
CRS. Compact car.
CCRN. CRS.
Credit card return notice.
CCS.
CRS. Change segment status.
CCTE.
Abr. Certified Corporate Travel Executive.
CCTV.
Closed circuit television.
CDC.
Centers for Disease Control and Prevention.
CD-ROM.
Abr. Compact disc, read-only memory. A high-density storage medium for
computer programs and data.
CDT.
Central Daylight Time.
CDW.
Collision Damage Waiver (qv).
ceiling.
1. The altitude of the lowest clouds. 2. The upper limit of operation of
an aircraft. 3. By extension, any limit, as on expenditures.
Celsius scale.
The metric scale for measuring temperature in which zero is the freezing
point of water and 100 is the boiling point. Used in most countries of
the world instead of the Fahrenheit scale (qv).
central
reservation office. Location at which
reservations are taken for a chain or group of hotels, car rental
agencies, etc.
centralization.
The process of consolidating certain types of activities or decision
making in one place, as opposed to spreading them across corporate
divisions or geographical locations.
centralized
billing. A system in which a travel
agent sends a single bill for travel by several or many people, as when
a corporation is billed once for travel by all its employees.
centralized
commissions. A system in which a
supplier such as a hotel chain sends commission payments from a central
office, rather than having individual properties pay commissions
separately.
centralized
payment plan. See centralized
commissions.
CEO.
Chief Executive Officer.
certification.
A document attesting that a person or organization meets minimum
standards or qualifications in a specified area. Usually issued by an
organization with recognized expertise in the area.
certified mail.
A premium category of mail delivery which provides proof of receipt by
the addressee. Notifications required by contract are often sent
certified mail, as are airline tickets.
Certified Niche
Specialist (CNS). One who has taken a
course in the areas of either Mature Adult, Family, or Special Interest
Travel administered by the American Society of Travel Agents.
Certified Travel
Counselor (CTC). One who has passed a
series of rigorous tests of professional competency administered by the
Institute of Certified Travel Agents.
CFCs.
Chlorofluorocarbons, chemical compounds found in aerosol spray cans,
refrigerators, air conditioners, and styrofoam cups among other
products. In their gaseous forms they are said to be responsible for the
depletion of the ozone layer (qv).
CFMD.
CRS. Confirmed.
CFO.
Chief Financial Officer.
CFY.
CRS. Clarify.
CH.
1. CRS. Child. 2. Abr. Charter.
CHA.
Caribbean Hotel Association.
chain.
1. A group of hotels, or other businesses, sharing a common name and
ownership. 2. A group of islands.
chair.
1. n. The gender-neutral version of "chairman." The head of a
committee or similar group. 2. v. To head such a group.
chair lift. A
motor-driven cable from which hang chair-like seats for passengers.
Typically found at ski resorts and used to transport people up steep
inclines.
chalet.
1. A style of house associated with the ski regions of Europe. 2. By
extension, any accommodation at a ski or mountain resort, especially if
detached from the main building.
Chamber of
Commerce. An association of businesses
in a city, region, or state, devoted in part to promoting the business
interests of its members. Chambers of commerce are often active in
promoting tourism to their areas.
chambermaid.c
In hotels, a woman who cleans the rooms.
change of
equipment. A change of aircraft that
occurs without a change in the flight number.
change of gauge.
See change of equipment.
channel.
1. A designated passage in a harbor, often dredged to allow safe passage
of ships. Any navigable ship route. 2. A relatively narrow sea lane
between two land masses.
channel-based
pricing. A system in which the amount
charged for a product or service differs according to the means of
delivery. For example, a CRS company might charge airlines a lower
per-segment fee to encourage use of a specific electronic booking tool.
charge d'affaires.
Fr. A diplomatic rank below ambassador but accredited to the host
government. The charge d'affaires often handles embassy business in the
ambassador's absence.
chargeback.
An amount of money deducted from monies otherwise due a merchant from a
credit card company to cover the amount of disallowed charges.
chart.
1. n. A "map" of coastal or open waters, showing depths and
hazards, used for navigation. 2. v. To plan, as to chart a course. 3. n.
A graphical display of information or statistics.
charter.
1. v. To lease an aircraft or other mode of transport for the use of a
group. 2. n. Any craft so used or any trip taken by such means. 3. n. A
written document setting forth the governing principles of a group or
organization.
chateau.
A palatial European residence, sometimes remodeled as a hotel. Sometimes
used of a hotel that is built in such a style.
chauffeur.
A hired driver, usually of a limousine.
CHD.
CRS. Child.
check.
v. To place in the care of another, usually a carrier (qv), for
retrieval at a later time upon presentation of a receipt, as in "to
check luggage."
checked baggage. Baggage
which a traveler has given over to the care of the carrier or other
responsible party. An important distinction when liability for loss or
damage is to be determined. See also unchecked baggage.
checker.
1. A person who receives baggage, coats, or other items to be checked.
2. Cap. A roomy make of New York taxicab, now obsolete.
check-in.
A procedure whereby a hotel guest or airline passenger is registered as
having arrived. Check-in may require the presentation of payment,
reservations, or other documentation or identification.
check-in time.
1. In hotels, the earliest time at which a room will be available. 2. At
airline terminals, the latest time at which a passenger may arrive for
the flight without risk of losing his seat.
check-out.
A procedure whereby a hotel guest formally leaves the hotel and settles
his or her bill.
check-out time.
In hotels, the latest time a guest may leave without being charged for
another night's lodging.
checkpoint.
A place on a road or at a terminal at which vehicles or people are
stopped for inspection.
chevron setup.
In a meeting, an arrangement in which chairs are aligned in a
"V" along a central aisle.
child.
In the travel industry, a designation used to determine fares and other
rates. The precise definition varies from carrier to carrier and hotel
to hotel. Generally, a "child" is at least two years old, as
opposed to an "infant" (qv) who is younger. The upper limit
can be anywhere from 11 to 18 years of age.
chit.
A piece of paper or voucher (qv) which can be exchanged for food, drink,
or other amenities. A raincheck (qv).
CHNG.
CRS. Change.
CHNT.
CRS. Change name to.
CHRIE.
Council on Hotel, Restaurant, and Institutional Education.
Christian name.
Brit. First name, of a person.
chronological
order. Arranged in sequence by time of
occurrence.
chronology.
A list of events in their order of occurrence.
chronometer.
Any instrument that measures time. A watch.
CHTR.
CRS. Charter (qv).
Chunnel.
Slang. Nickname for the railway tunnel beneath the English Channel
linking Britain and France.
churning.
The practice of repeatedly making the same booking in a CRS to avoid the
24-hour ticketing deadline.
ciao.
It. Word for both hello and good-bye.
CIEE.
Council on International Educational Exchange.
Cinco de Mayo.
Sp. Fifth of May, Mexican independence day.
circle trip.
Any trip that involves more than one destination, returning to the point
of departure, as opposed to a "round trip" (qv).
circle trip
minimum. The lowest allowable fare for a
circle trip, which cannot be less than any round trip fare between any
two cities on the itinerary.
circumnavigate.
To sail around, as an island or the world.
CIS.
Confederation of Independent States (qv).
citadel.
A fort in a city used for the city's defense.
CITC.
Canadian Institute of Travel Counselors.
city codes. Three-letter
codes used to uniquely identify cities and/or their airports.
city pair. In
airline bookings, the departure and arrival cities on an itinerary. The
number of city pairs served by an airline is sometimes used as a measure
of its size.
city terminal.
See city ticket office.
city ticket
office. An airline sales and ticketing
office located anywhere other than the airport.
city-wide.
n. In the meetings industry, a convention or event so large that
it will use many hotels and multiple venues. Also use as an adjective.
civil aviation.
Any flight activity conducted by the private sector, as opposed to
military aviation.
civil law.
The law regulating non-criminal activities between and among individuals
and corporations.
claim check.
The receipt or stub, usually numbered, issued to a passenger for his or
her luggage.
claim PNR
booking. A booking that occurs when a
travel agency issues a ticket for a reservation made by the passenger
and entered into the CRS by the airline reservationist.
Class I to VI. A
classification system used to rate the difficulty of rapids in
whitewater rafting (qv). The higher the Roman numeral, the more
difficult it is to negotiate the rapid.
class of service.
1. The level of amenities provided in a travel product. 2. A
semi-arbitrary division determined by the fare paid, as in the multiple
"classes" offered in coach by an airline. 3. An alphanumerical
code indicating either (1) or (2), above.
clearance.
1. Permission, as for an airplane to take off. 2. The height of a bridge
or overpass. 3. The distance between the highest point on a vessel and a
bridge.
CLIA.
Cruise Lines International Association.
client.
A term used for a customer, usually to indicate an on-going
relationship.
climate.
The prevailing weather conditions in a geographical region.
close.
1. v. To finalize or complete a sale. 2. v. To ask a closing question (qv).
3. n. Brit. A dead-end street.
closed dates. Dates
on which travel or hotel rooms are unavailable due to prior sale or
booking.
closing question.
Any question that requires the client to make a commitment or decision
that leads them closer to making a purchase.
club car.
A car on a train serving liquor and refreshments.
club floor.
In a hotel, a separate floor providing a higher level of service and
security for a premium price. Also called Concierge Floor or Level
clustering.
In the hotel industry, a business strategy in which a number of
properties are located in the same geographic area.
CMP.
Abr. 1. Certified Meeting Professional. 2. Complete meeting package.
CNL.
CRS. Cancel.
CNS.
Abr. Certified Niche Specialist (qv).
coach.
1. The economy class on an airline. Also referred to as
"economy" or "tourist." 2. The section of the plane
designated for this class of passenger. 3. A motorcoach (qv).
coaching inns.
Small hotels, often of historic significance, that were originally stops
along a stagecoach route; more common in Europe.
coastal cruise.
A journey on a cruise ship that stays close to shore, as opposed to one
that visits several islands or crosses significant distances of open
water.
COC.
CRS. Country of commencement (i.e. where travel begins).
cockpit.
The pilot's compartment in a plane.
COD.
Abr. Cash on delivery.
code sharing.
An agreement whereby airlines permit the use of their CRS code in the
flight schedule displays of other airlines.
cog railway.
A railway system, usually used on short, very steep grades, in which a
series of teeth on the rail mesh with the vehicle to insure traction.
co-host carrier.
An airline that pays another to display its flights on a CRS.
COLA.
Abr. 1. Cost of living allowance (qv). 2. Cost of living adjustment (qv).
cold call.
A sales call to a prospective client with whom you have no prior
contact.
cold wave.
A period of abnormally cold weather.
collision damage
waiver. Daily insurance which covers
damage to a rental car.
colors.
The flag or ensign flown from the mast or stern of a ship.
COMM.
CRS. Commission.
commercial
agency. A travel agency that specializes
in corporate travel.
commercial
airline. An airline that carries
passengers.
Commercial Sabre®.
Term used to distinguish the full version of the Sabre® CRS from Eaasy
Sabre®, a simplified version.
commission.
1. A percentage of a sale price paid to a salesperson as payment for
making a sale. 2. An official investigative body. 3. v. To contract for
the production of something, as to commission a work of art.
commission cap.
The maximum dollar amount an airline, or other supplier, will pay as
commission regardless of the actual price of the ticket or the standard
commission rate.
commission split.
An agreed upon division of commission income between two entities, such
as a travel agency and an outside salesperson.
commissionable.
Denoting the portion of total cost on which a travel agent can receive a
commission.
commode.
A portable toilet, usually one containing a removable bed pan or other
receptacle.
common carrier.
Any company engaged in the transport of people or goods for profit.
common law.
Unwritten law which has become generally accepted by the formal legal
system through long-standing practice.
Common Market.
Obsolete term for the European Economic Community (qv).
common rated.
Describing two identical fares to geographically close destinations.
commonwealth.
A political entity with representative government. A voluntary
association of sovereign states.
commuter.
1. n. A person who travels to work each day. 2. adj. Used to describe
short-haul airlines.
comp.
Slang. A free ticket or other complimentary extra.
comp rooms.
Free rooms provided to a group of hotel guests based on total occupancy
by the group.
companionway.
A stairway connecting two decks on a ship.
compartment.
A distinct section on a railroad car, airplane, ship, or other vehicle.
compass.
A magnetic device used to determine direction aboard ship.
computer virus.
A malicious and destructive program designed to be passed unwittingly
from machine to machine via floppy disks, downloading, or other means.
computerized
reservation system. Any of several
proprietary computer systems allowing real-time access to airline fares,
schedules, and seating availability and offering the capability of
booking reservations and generating tickets.
complimentary.
Free. Without charge.
concentrated hub.
An airport where a single airline controls most of the passenger
capacity.
concession.
A shop or other place of business within a larger area, such as an
airport or cruise ship, which has paid a fee in exchange for
exclusivity.
concierge.
A hotel employee charged with providing advice and additional services
to the guests.
concierge level.
See club floor.
Concorde.
The supersonic jet jointly developed by Britain and France.
concourse.
1. A public area in an airport. 2. The section of the airport containing
the gates.
COND.
CRS. Conditional.
conditional fare.
A fare which guarantees passage on the next available flight if the
flight for which the ticket was purchased is full.
condo.
Short for condominium (qv).
condo vacation.
A travel product featuring lodging in a condominium (qv), typically one
in a resort area, and providing additional amenities such as pools,
tennis courts, golf courses, and so forth.
condominium.
A form of ownership of real estate. In travel, generally used to refer
to accommodations that are similar to or identical to furnished, private
apartments or townhouses and which are available for rent by the day or
week. Such properties are frequently rented out when the owner is not
present. See also time sharing.
conductor.
1. A railway employee who collects tickets on board. 2. The person
nominally in charge of a tour group. 3. The director of a symphony
orchestra.
conductor's
ticket. On a cruise ship, a free ticket
awarded based on the size of a group booking. The ticket can be used by
the travel agent who put the group together or given to a person in the
group who was instrumental in making the booking happen.
Confederation of
Independent States (CIS). The now
independent satellite states of the former Soviet Union.
conference
center. A hotel-like property designed
specifically for hosting conventions and meetings.
confidential
tariff. Wholesale rates intended for
markup (qv) to retail pricing.
configuration.
Arrangement or layout, as of an airplane's interior.
confirmation.
The official acceptance of a booking by the supplier.
confirmation
number. An alphanumeric code used to
identify and document the confirmation of a booking.
confiscate.
Take away or seize, as contraband goods.
congress.
Another term for convention (qv), used most frequently in Europe.
conjunction
tickets. Two or more tickets used on a
single itinerary.
connecting
flight. A flight that requires a
passenger to change from one plane to another. See also connection.
connecting rooms.
Hotel rooms which are next to each other and have a connecting door, in
addition to the doors which give out onto the hallway.
connection.
A stop on a journey that requires a change of planes or other mode of
transportation. See also connecting flight.
consent decree.
A legal document whereby the target of a government lawsuit ends the
suit by agreeing to take or refrain from specific actions specified in
the decree.
consignment.
1. An arrangement whereby a supplier allots merchandise to a retailer
who needs pay for it only upon sale. 2. Goods allotted under such an
arrangement.
consolidation.
1. A business tactic in which a company concentrates its purchases with
fewer suppliers to effect cost savings. 2. The process in which an
industry comes to be served by fewer and fewer suppliers as companies
merge or succumb to bankruptcy and competitive pressures; the airline
industry is a prime example.
consolidator.
A company or individual who negotiates bulk contracts (qv) with an
airline (or other travel supplier) and sells that space to the general
public, usually at a discount.
consortium.
A group of companies that enter into a voluntary association to share
resources in order to gain a market advantage. In travel, usually used
to refer to groups of suppliers that offer higher commissions and other
incentives to travel agencies that enter into "preferred
supplier" (qv) relationships with them.
construction
fare. A round-the-world fare created by
a specialist, usually a consolidator, by stitching together a series of
one way fares on a number of airlines. See also, alliance fare.
consul. A
diplomatic representative of one country to another. The executive in
charge of a consulate (qv).
Consular
Information Sheet. One of a series of
publications of the United States Department of State, providing
essential travel information for each of the world's countries.
consulate.
A subsidiary office of a foreign government, usually in a location other
than the host nation's capital. Consulates typically handle visa
applications and other business affairs of the foreign government.
consultant.
An expert in a particular field who provides technical and other forms
of assistance to companies on a fee basis.
continental
breakfast. A breakfast of rolls, fruit
and coffee or tea. Often provided on a complimentary basis by hotels and
motels.
continental code.
International Morse code (qv).
continental plan.
A hotel rate that includes a continental breakfast (qv).
contour map.
A map showing gradations in altitude.
contraband.
Merchandise or substances which are illegal to import or export.
contract.
A legal and enforceable agreement between two or more parties.
contract of
carriage. The small print on the
passenger's coupon of an airline ticket detailing the legal
relationship, rights, and liabilities of the passenger and the carrier.
control tower.
A central, raised operational center which supervises and directs all
traffic into and out of an airport.
CONV. CRS.
Convertible (car).
convention.
A gathering of professionals or others to discuss matters of common
interest.
conventioneer.
A person participating in a convention.
conversion. 1.
In the hotel industry, the change of a property from one brand to
another. 2. The process of switching from one vendor to another. See
also convert.
conversion
agency. A formerly independent travel
agency that has joined a chain. Typically, the conversion agency's name
will be changed to or blended with the name of the chain.
conversion
payment. A fee paid by a travel agency
to a consortium upon joining.
conversion rate.
The rate at which one currency is exchanged for another.
convert.
v. 1. To switch vendors, as when an agency moves from one CRS to
another. 2. To convince a customer to switch vendors.
converter. An
electrical device which allows appliances designed for one type of
current to be used with another.
convoy.
1. n. A group of ships (or other vehicles) traveling together, usually
for purposes of mutual safety or defense. 2. v. To accompany or lead a
group of vehicles to assure safe passage.
COO.
Abr. Chief Operating Officer.
co-op
advertising. An arrangement in which a
supplier underwrites a portion of a travel agency's advertising expenses
when such advertising features the supplier's products.
cooperative.
A group of individuals or organizations that have joined together,
usually to increase their buying or negotiating power.
Coordinated
Universal Time. A highly precise
worldwide time system using atomic clocks. Abbreviated UTC.
cork charge,
corkage. A fee charged by a restaurant
for opening a bottle of wine, especially one not purchased on the
premises.
corporate agency.
1. A travel agency physically located on the premises of a corporation
which it services. 2. A travel agency that specializes in corporate
clients.
corporate
apartment. A condominium owned by a
corporation for the exclusive use of its employees and guests.
corporate rate.
1. A lower hotel rate negotiated by a specific corporation for the use
of its employees and guests. 2. A rate extended by a hotel to all
business travelers.
corporate travel
manager. A middle management position.
Corporate travel managers are tasked with setting corporate travel
policy and standardizing and overseeing all travel by corporate
employees on company business. Many corporate travel managers function
as in-house travel agents.
cost of living
allowance. An additional sum provided to
a corporate employee to offset higher prices in certain countries or
cities.
cost of living
adjustment. The percentage by which
Social Security recipients' monthly benefits are increased each year to
adjust for increases in the cost of living. Intended to ensure that
beneficiaries don't lose purchasing power due to inflation.
cost-reimbursable
contractor. A person or company working
as an independent contractor for a governmental agency, whosecosts,
including travel, are reimbursed by the contracting agency.
cot.
1. Abr. Cottage. 2. A small folding bed used to provide additional
sleeping space in a hotel room.
coterminous.
Sharing a common boundary.
couchette.
Fr. A sleeping compartment on a train with up to six beds.
counterfeit.
1. adj. False, forged. 2. n. An illegal copy, as of paper currency.
country of
registry. The nation in which a ship's
ownership is formally registered. The country of registry need not
reflect the nationality of the crew or the cruise area in which the ship
operates and is often chosen for tax reasons.
coup d'etat.
Fr. The usually quick overthrow of a country's government, typically by
assassination or forcible removal from office of the top leaders.
coupon.
1. The portion of an airline ticket collected from the passenger at the
time of boarding. 2. A pre-paid voucher (qv) which can be exchanged for
certain specified goods or services, as a hotel room. 3. Any printed
voucher providing for free or reduced cost services or goods.
coupon broker.
A person or company that buys and resells airline frequent flyer awards
in contravention of airline regulations.
courier.
1. Any person who accompanies cargo or hand-delivered documents. 2.
Brit. A guide or tour escort.
course.
The direction in which a ship or plane is headed. Expressed in degrees
of the compass.
cover charge.
An admission charge, especially to a nightclub or cabaret (qv).
cover letter.
A business letter which accompanies other documents or goods and
explains the contents and purpose of what is being sent.
CP.
CRS. Continental plan (qv).
CPM. Abr.
Cost per thousand.
CPU.
Abr. Central processing unit. Your computer's "brain."
CR.
CRS. Change record.
credit memo.
An informal document indicating that one company has a specific dollar
amount credit with another, typically as a result of overpayment.
crew.
All the members of the staff of a ship, airplane, or other form of
transportation.
crew to passenger
ratio. The number of passengers on a
cruise ship divided by the number of crew members. In theory, the lower
the number, the higher the level of service.
CRN.
CRS. Cash refund notice.
croak fare.
Slang. An airline's bereavement fare (qv) or other fare based on
compassionate reasons. The implication is that one has to die to qualify
for the fare.
cross-border
ticketing. Writing a ticket in such a
way that it appears that the travel commences in a different country
than is actually the case. Used to take advantage of lower fare
structures.
crossing.
A cruise journey across an ocean.
Crown Colony.
Brit. A colonial territory over which Great Britain still exerts some
degree of direct control.
crow's nest.
A lookout's station at the top of a ship's highest mast.
CRS.
Abr. Computerized reservation system.
CRT.
Abr. Cathode ray tube. The screen of a computer.
cruise. In
travel, any ocean, river or lake voyage undertaken for pleasure.
cruise broker.
Term used for a travel agent or other person who specializes in the sale
of last-minute cruise berths.
cruise director.
The person on a cruise ship charged with ensuring the enjoyment of all
the passengers.
cruise fare.
The actual cost of a cruise, excluding any extras, such as port taxes
and gratuities.
cruise host.
A gentleman recruited by the cruise ship, and usually traveling at a
reduced cost, to serve as a dancing and social partner for single ladies
on the cruise.
cruise to
nowhere. A cruise, typically of short
duration and with an emphasis on partying and gambling, with no ports of
call.
cruising area.
The general geographic location in which a cruise ship operates.
CSM.
Abr. Convention services manager.
CSML. CRS.
Child's meal.
CST.
1. Abr. Central Standard Time. 2. California Seller of Travel.
CT.
CRS. 1. Circle trip (qv). 2. Central time.
CTA.
Condominium Travel Associates.
CTC. 1.
Abr. Certified Travel Counselor (qv). 2. CRS. Contact.
CTCA.
CRS. Contact's address.
CTCB.
CRS. Contact's business phone.
CTCH.
CRS. Contact's home phone.
CTD.
Abr. Corporate Travel Department.
CTG.
CRS. Cottage.
CTIP.
Coalition for Travel Industry Parity.
CTM. 1.
CRS. Circle trip minimum (qv). 2. Abr. Consolidated tour manual.
CTO.
CRS. City ticket office (qv).
cultural tourism.
Travel to experience the arts or history of a location or travel to
immerse oneself in the language, society, or culture of a region.
culture shock.
The state of being overwhelmed by the differences in customs and
behavior in a foreign place.
curator.
The person in charge of one or more of a museum's collections.
curbside check
in. A service that allows passengers to
check their bags and/or get seat assignments outside a terminal
building. Most common at airports.
curfew.
A police or military regulation requiring people to be off the streets
during a certain period, generally at night.
currency
adjustment. A discontinued method of
figuring fares in local currency using fare construction units (qv).
currency
restriction. Any rule or law imposed by
a country to regulate the flow of currency into or out of its territory.
customer-activated
ticketing. A vending machine that allows
passengers to purchase airline tickets with a credit card.
customs.
1. A government agency which monitors the flow of goods, commodities,
and substances into and from its territory and levies fees, fines, and
other charges according to posted regulations. 2. The inspection area
maintained by such an agency at an airport or other port of entry.
customs
declaration. A form completed by an
arriving passenger on which are listed the dutiable goods being
imported.
customs duty.
See duty.
customs user fee.
A fee added to international airline tickets to benefit the U.S. customs
service.
cut-off date.
A date beyond which an offer, fare, request, or availability will no
longer apply or be honored.
CV.
Abr. Container vessel.
CVB.
Abr. Convention and Visitors Bureau.
CVR.
Abr. Cockpit voice recorder.
CWGN.
CRS. Compact station wagon.
CWO.
Abr. Cash with order.
CYBA. Charter Yacht
Brokers Association.
Back
to Top |
